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关于客户：
该公司为全球IT服务的领导者之一，在三大业务领域为客户提供以技术为依托的解决方案和服务 – 商业解决方案与服务、全球外包服务和北美公共部门。凭借领先科技和卓越能力，业务与服务范围覆盖系统设计与集成、IT与业务流程外包、应用软件开发、互联网及应用软件托管服务、任务支持和管理咨询服务等。其 总部位于美国弗吉尼亚州福尔斯彻奇市（瀑布教堂市），全球现有雇员逾92,000人。
截至2009年1月2日，全球年收入达171亿美元。
Position : - Customer Support Analyst ( Japanese Speaking)
Responsibilities
1.Provide customer service and IT support over all means of communication to users in Asia Pacific
2. Resolve issues and handle requests reported
3. Perform escalation and workflow procedures
Requirements
1. Required languages: English (written and spoken), Japanese is desirable
2. Required skills: Windows Operating System, basic networking, hardware and software knowledge.
3. Preferable skills: Lotus Notes, SAPGUI, remote resolutions tools such as Netmeeting
Good communication and interpersonal skills
Proactive and a team player
Other Requirements
1. Candidate must possess at least a Diploma in Computer Science/Information Technology or equivalent
2. Working knowledge in Windows Operating Systems and On the Shelf Application would be an advantage
3. Working knowledge in PC hardware
4. Candidate must be willing to work on shift (24 x 7)
5. Good phone communication and interpersonal skills
6. Applicants will be based in [Tianjin空港]
7. Able to start work on short notice
8. Willing to work on shift (working time will be determine)
有兴趣的朋友可以将简历发我邮箱
联系公司：苏州伯乐优才管理顾问有限公司（总部香港）
传 真： (86 512) 8716 6687
电 话： (86 512) 8716 6747
联 系 人： 周丽萍
联系直线电话： (86 512) 8716 6747（直线）
电子邮件： [email]ella.zhou@brecruit.com或者
msn:ella_zlp@live.cn
公司地址: 苏州市工业园区苏华路1号世纪金融大厦1711室 |
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发表于 2009-4-13 15:49:32
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