岼了債嚇恵盛望冉湊仇曝寡杭狼由屶隔
貧萎仇泣塞郎J侏盡瀁撤K闇
垢恬扮寂再夙&on shift
音諒僥煽來艶定槍恷嶷勣議頁晩囂笥囂勣挫斤哂囂匆嗤匯協議勣箔
嗤吭宀萩窟酒煽欺 cherrychen21@yahoo.cn。
Required Skills
-Excellent Japanese Skill.
-Excellent communication, telephone manner, technical skill and interpersonal skills
-Self initiative, pro-active, hard working, good attitude and team player
-Sense of urgency, able to work under pressure, overtime and crisis situation, and at odd hours
-On-shift duty is required
-Call Centre & customer service experience is a definite advantage
Responsibilities
Provide support to procurement end users:
-Handle telephone calls, e-mail
-Verify and log every call by following predefined policy and procedure
-Diagnosing problems and determining the severity
-Referring problems to support groups
-Updating the user on the call status, and confirming with the user that problem is fixed |