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甲骨文(中国)软件系统有限公司 最新日语招聘职位

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 楼主| 发表于 2010-7-23 08:57:05 | 显示全部楼层
本帖最后由 yangyaqin1976 于 2010-9-3 17:16 编辑

再追加一个研发类职位.
职位名称Senior)Siebel Consultant Product Development
招聘人数:4人
工作内容:CRM研发,产品技术解决方案等.
要求:4+年以上SIEBEL相关工作经验,2年以上UCM经验.
工作地点:北京
工资:年薪面议

(Senior)Siebel Consultant
Product Development
•Beijing, China
________________________________________
Department Description:
Oracle Applications Product Group (APG) focus on product development, solution development based on Oracle Applications products such as E-Business Suite, PeopleSoft Enterprise, Siebel CRM, JDE, i-flex etc. We work closely with Oracle Headquarter, APAC and India Development Center to develop new products, APAC localizations and industry solutions in Finance, HRMS, Manufacturing, Supply Chain Management and Customer Relationship Management (CRM) areas.
Job Description:
KEY OBJECTIVE
1. Develop the CRM and Master Data Management products to meet customer requirements;
2. To ensure that maximum customer satisfaction is obtained;
3. To build CRM and Master Data Management product expertise within the whole APG team.

SPECIFIC RESPONSIBILITIES
Your responsibilities will include:
1. Participate to design, develop and implement CRM and Master Data Management products.
2. Create business requirements documents, functional specification documents, technical design document;
3. Work closely with QA team to conduct/support functional testing to ensure proper implementation of requirements
4. Collaborate with product management teams across Oracle Applications for product dependency, upgrade strategy and product integration;
5. Create transfer of information documents, provide application (functional) training to internal and external parties;
6. Support strategic customer implementation

Required Skill Areas:
BS or MS degree in Computer Science or equivalent
Good oral and written communication skills in English and Mandarin
Quick learning, strong problem analysis and resolving skills
A team player can work well in a challengeable and highly collaborative environment.
4+ years in Siebel,2+ years experience working in Siebel environments with specific experience with UCM
Deep knowledge in Data Quality Match Server, Data Cleansing and Data Consolidation
Deep knowledge of Siebel data model and data modeling principles in general.
Good working knowledge of Siebel product streams such as UCM,Call Centre, Sales Service, Order Capture, Marketing, Analytics etc.
Expert level proficiency in Siebel Configuration and eScript,EAI, EIM and Workflow
Proficiency in understanding of Siebel data model
High level of proficiency with Siebel Server Architecture and Administration
Solid experience in the implementation, development, testing and support of package applications with significant experience in Siebel implementations.
Experience in Oracle E-Business Suite ,especially Customer Data Hub is a big plus
Experience with Siebel reporting preferably using Actuate and/or Oracle BI Reports will be great plus
Any experience with the following in order of importance would be a plus: J2EE, web services, XML/HTML, Linux and SOA.
Demonstrate strong solution skills and prototyping techniques
此职位为最新招聘职位,对此职位有兴趣者请尽快发送您的中英文简历至:
gang.shi@oracle.com
我会在第一时间给您回复!谢谢!
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发表于 2010-7-23 15:23:54 | 显示全部楼层
hi,您客服的职位一定要本科学历吗?大专学历,日语一级,四年工作经验(两年IT,两年翻译)的人可以试试不?
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 楼主| 发表于 2010-7-25 16:46:02 | 显示全部楼层
没有说一定要本科以上学历,如果您日文英文足够好,同时也有很强的IT经验,就可以的.
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 楼主| 发表于 2010-7-25 16:47:42 | 显示全部楼层
本帖最后由 yangyaqin1976 于 2010-9-3 17:16 编辑

本次发布2个北京マーケティング职位.
非常好的工作机会,希望各位日语达人或目前在日本工作打算回国的,对自己的语言能力有信心的朋友应聘.
第一个是Japan的市场经理职位.
职位名称:OMM Manager for Japan
招聘人数:1人
主要工作内容:针对日本市场,合作伙伴企业管理与维护等.
要求:日语精通(接近NATIVE水平),英语听说读写流利,有过面向合作伙伴企业或大客户的工作经验.
(次职位国籍不限,日本人也可.)
工作地点:北京
工资:面议

Location:  Beijing, China
Position: OMM Manager for Japan
Central Open Market Model (OMM) Team
Worldwide Alliances and Channels

Description:
Position Summary:
The partner community in Asia Pacific is a fast growing, dynamic and vibrant group, which is critical to the Oracle success. The role of Alliances and Channels (A&C) organization is to align the Partner and Oracle objectives towards a common goal- resulting in win-win of driving mutual product and services revenues, and margins.
Central OMM team works closely with local A&C in achieving the above objective. Key role of Open Market Model (OMM) country managers is OMM awareness and adoption in that country, correct process execution and practice for operational excellence and business efficiency.   

Responsibilities:
Open Market Model (OMM) Country management for Japan.
Review partner deal registration.
Process registrations to have Sales Representative following up the approved registrations from partners.
Deliver OMM training to external partner community and internal audience.
Answer partner help line.
Facilitate payment to referral deals
Line with Channel team and OPN Partner Business Center to achieve operational excellence.

Requirements:
Essential:
Fluent in Japanese (native speaker, or close to native), good in spoken English
Excellent verbal and written communication skills
Working experience in facing partner or customer community
Can-do attitude and quick learner
Ability to handle multiple tasks and meet tight deadlines
Minimum 2 years experience in areas of operations or relevant functional area
Minimum 1 year experience in areas of using applications/system

Desirable:
Training skills and experience
Understanding of Oracle products and services

此职位为北京非技术类招聘职位,对此职位有兴趣者请尽快发送您的英日文简历至:
gang.shi@oracle.com
我会在第一时间给您回复!谢谢!
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 楼主| 发表于 2010-7-25 16:48:02 | 显示全部楼层
接下来是一个OMM日本市场经理助理的职位.招聘人数也是1人.工作地点:北京.工资:9-10万(年薪)
Location:  Beijing, China
Position: OMM Assistant for Japan
Central Open Market Model (OMM) Team
Worldwide Alliances and Channels

Description:
Position Summary:
The partner community in Asia Pacific is a fast growing, dynamic and vibrant group, which is critical to the Oracle success. The role of Alliances and Channels (A&C) organization is to align the Partner and Oracle objectives towards a common goal- resulting in win-win of driving mutual product and services revenues, and margins.
Central OMM team works closely with local A&C in achieving the above objective. Key role of Open Market Model (OMM) assistant is to process OMM registrations in system within Service Level Agreement, for operational excellence and business efficiency.   

Responsibilities:
Open Market Model (OMM) assistant for Japan.
Review partner deal registration
Duplication check in Oracle internal system
Process registrations to have Sales Representative following up the approved registrations from partners.
Conduct OMM related data analysis

Requirements:
Essential:
Good in Japanese and English
Good verbal and written communication skills
Attention to details
Can-do attitude and quick learner
Ability to handle multiple tasks and meet tight deadlines
Minimum 1 year experience in areas of using applications/system

关于更多北京非技术类职位,欢迎各位来邮件咨询.
另外,您对上述职位有兴趣,请发送英日文简历至:
gang.shi@oracle.com
我会在第一时间给您回复!谢谢!
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 楼主| 发表于 2010-7-27 08:31:26 | 显示全部楼层
本帖最后由 yangyaqin1976 于 2010-9-3 17:17 编辑

大连,大连,大连.今回のポジションは勤務地:大連になります。これから大連で働きたい方、大連で定住したい方、ぜひぜひご応募してください。
募集ポジション:カスタマーサービスハブエンジニア
主な業務内容:日本国内向けオラクル製品をご利用のお客様へのテクニカルサポート
勤務地:大連
求める経験およびスキル:日本語精通、英語コンミュニケーションレベル、3年以上ソフトウエア開発経験あるいは3年以上日本向けテクニカルサポートでの業務経験。
給与:月給、経験およびスキルに踏まえ、給料についての相談可能
Customer Service Hub Engineer (Japanese Support)
Support
________________________________________
The Hub engineer is responsible for duties such as translation, responding to Hub service requests (SRs), escalating SRs as appropriate, responding to incoming phone calls, monitoring specific queues and processing exceptions to the process. This role is the first line of communication between customers and support.
RESPONSIBILITIES:
1)Responds to all incoming calls, from both external and internal customers
2)Helps identify customer needs then facilitates engagement of internal resources to ensure customer success
3)Monitors queues for exceptions and assignments
4)Routes technical service requests and ensures follow-up
5)Works with Grid engineers to facilitate the resolution of customer issues
6)Provides on-going communication of support process and procedure information to both internal and external customers
7)Resolves self-service tool issues, working with internal resources as necessary
8)Translates SRs within language scope
8)Reports and review with Japan Support Management Team
9)Cover working hours (9:00am ¨C 6:00pm) of weekdays
10)Routes self-service SRs not handled by Hub to the appropriate group
11)Promotes use of our Web based tracking systems (eg MetaLink, SupportWeb) to customers versus phoning into support
12)Uses SR quality guidelines (eg ODM) when placing entries in SRs
13)Provides oral or written translation when a customer, internal or external, requires local language support
14)Monitors specific queues for local language, route failures, and exception SRs, routing or taking ownership as necessary
15)Monitors translation queues to make sure translations occur in a timely manner
16)Encourages customers to use English versus local language for SR resolution
17)Identifies customer needs and requirements, coordinate and facilitate engagement of internal resources required for customer success
18)Responds quickly to customer requests for escalations by using documented escalation process
19)Reacts to system or process issues by contacting responsible technical contacts or reports problem to regional Customer Service Hub manager
20)React customer issues (political, emotional and so on) by contacting regional Customer Service HUB manager and Customer Services managers in Japan
QUALIFICATIONS:
1)Excellent communication skills and flexibility for Japanese language, Japanese culture and customer¡¯s manner and way of thinking in Japan.
2)Ability to manage multiple priorities,Ability to learn new things quickly,Personal drive to succeed,Highly adaptable to change,Resourceful and pro-active
3)Ability to work with minimal supervision
4)Strong customer service ethic
5)Effective communication and interpersonal skills,Team player
6)Good persuasion power and negotiation skills
7)Better to have 1-2 years plus general technical knowledge
8)Previous first-level helpdesk or call centre experience preferred but not required
9)Comfortable working with international customers, especially Japanese customers
10)Excellent command of written and conversational Japanese and English
11)For Japanese Language level, should be at least equal to level 1 of JLPT (Japanese-Language Proficiency Test) and fluent spoken Japanese.
12)For English Language level, should be at least equal to or above level 4 of China CET (College English Test) or TOEIC score 600
13)trong understanding of customer service guidelines and processes
Location:dalian
上記の募集ポジションにご興味がある方、まずメールで英文と和文の履歴書をご送付してください。
Eメール:gang.shi@oracle.com
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 楼主| 发表于 2010-7-28 08:58:19 | 显示全部楼层
本帖最后由 yangyaqin1976 于 2010-9-3 17:17 编辑

本次发布一个大连的MANAGER职位,欢迎大连关注ORACLE大连的工作机会.
职位名称:ORACLE EBS PRODUCT SUPPORT MANAGER
主要工作内容:技术支持业务管理,工程师TEAM管理
工作地点:大连
工资:可谈
要求:6-7年EBS相关产品应用经验,英语流利.有过技术支持经验更佳.有过项目及团队管理经验.
EBS Product Support Manager (Dalian)
Oracle Global Software Support

Key Objectives
Build, manage, lead, and develop a team of highly technical and talented support engineers
Hire and retain the best technical talents
Provide technical and career development guidance to team members
Create healthy and productive team culture
Motivate team members for best performance
Manage and resolve possible internal and external conflicts
Deliver outstanding technical support services to Oracle customers through the internet or by phone
Own and manage customer escalations
Monitor and mentor team members’ customer interactions
Assure timely and appropriate solutions to customer service requests
Identify training needs and formulate training plans
Follow and enhance Oracle customer support processes and tools
Build and maintain strong collateral relationships with other Oracle product support and research and development teams
Build and maintain supportive relationships with up and down stream support teams and R&D teams
Cooperate efficiently with other teams to resolve customer issues asap
Source other teams for product knowledge and technical skills.
-        

QUALIFICATIONS:
- Strong people management and communication skills with at least 2 year of management background;
- Good leadership in motivating, coaching, and developing individuals and leading team to outstanding performance;
- Excellent analytical skills and detail orientation, with a result-oriented mindset;.
- At least 7 years of software product background, preferably in Oracle EBS with Financial and/or Manufacturing focus;
- Fluent English and Mandarin in both speaking and writing;
- Bachelor/Master degree in Engineering / Computer Science / Science or equivalent;
- Customer support experience a high plus;
- Demonstration of good ability to adapt to changes;
- Self starter, who can, after initial training, hit the ground and run, and can learn and act independently
对大连职位有兴趣的朋友,可以先发送您的英日文简历至:
gang.shi@oracle.com
同样EBS经理职位,在北京也有一个,是日语职位.
有兴趣的朋友,请与我联系.
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发表于 2010-7-28 21:50:33 | 显示全部楼层
干的是类似的活,不过是在深圳。。。可惜没想过要北漂,唉
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 楼主| 发表于 2010-7-29 09:05:19 | 显示全部楼层
本帖最后由 yangyaqin1976 于 2010-9-3 17:17 编辑

深圳我们也有职位,请与我联系.
北京,北京.继续,继续.再次更新我们北京的一个SUN招聘项目.SUN的确产品我想大家也有些了解,比如JAVA,LINUX,UNIX,Solaris...这次是要为日本使用SUN产品的客户提供售后技术支持.招聘职位是二线的技术支持工程师职位.即使是没有太多SUN产品相关的技术经验,只要您日语好,并且有过3年以上开发或技术支持经验,我们可以提供更好的培训机会.这是个非常好的学习SUN的产品知识和技术的机会.希望大家能够关注.
招聘职位:Technical Analyst Level2
招聘人数:14人
工作地点:北京
要求:日语精通,英语CET4.4-5年软件开发,或是3-4年软件,硬件产品的技术支持相关经验.计算机或相关理工科专业优先.有过日本留学或日本工作经验者优先.
工资:年薪面议
Technical Analyst 2-Support (Vertical : X64)-Japanese speaking
Support
•        Beijing, China
________________________________________
Vertical : X64
As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Support Engineer, you will be the technical interface to customers and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.?Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain a high level of customer satisfaction while meeting guidelines. These support requests will come in various forms not limited to live phone calls and electronic means. The solutions you present to the customer will often take time to develop through research, collaboration or problem replication.
Candidate Requirements:
Fluent written and spoken English required with secondary languages a plus (Spanish, French etc)
Effective time management skills
Knowledge, Understanding & Experience working within Service Level Agreements (SLA)
Escalate calls to the appropriate level, in a timely manner
Escalations include accurate and complete information
Effective work prioritization skills to ensure highest level of customer service and timely response
Effective team player
Knowledge of Oracle X86 server products is required
Ability to learn and integrate new technologies in a fast-paced environment
Highly developed troubleshooting and diagnostic skills
Other duties as assigned


Hands-on and remote troubleshooting experience with server products, hardware and software, system level troubleshooting skills and or operating system administration skills (Solaris, Windows, Linux, etc).
Experience with one or more of the following is a plus:
X86 and X64 server products
Networking technologies
SAN switches: Brocade, McData, Qlogic, Cisco
Operating systems: Windows, Linux, Solaris etc
Heterogeneous platforms and networking skills
Qualification Requirements:
One year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a?.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).
有兴趣者请发送您的日英文简历至:gang.shi@oracle.com
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 楼主| 发表于 2010-7-29 09:05:42 | 显示全部楼层
职位继续也是二线技术支持工程师职位.方向不同.
Technical Analyst 2-Support (Vertical : SPARC)-Mandrine Speaking
Support
•        Beijing, China
________________________________________
Vertical : SPARC
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
RESPONSIBILITIES:
As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.?Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).?Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication. Accepts and validates incoming technical problems within response times. Assesses nature & severity of problem. Provides technical action plan to field, and set proper expectations. Implements technical action plan. Provides customer relief via work around or temporary fix. Inputs and edits accurate technical and other relevant information into case management tools, ensuring current status is recorded. Responds to technical aliases and other knowledge sharing forums. Should initiate and review formal and informal knowledge assets.
Job Requirements:
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Good analysis, troubleshooting and debugging skills. Escalation/Task handling and prioritizing. Teamwork and interpersonal communication. Good verbal and written communications skills. One year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.). Product/Systems and UNIX (Solaris) knowledge and expertise.
Language skills : English / Japanese
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 楼主| 发表于 2010-7-29 09:06:42 | 显示全部楼层
最后一个.
Technical Analyst 2-Support (Vertical : Tape)-japanese speaking
Support
• Beijing, China
________________________________________
Brief Posting Description
As a member of Oracle's tape support organization, your focus is to deliver post-sales/installation technical support to the Oracle customer base while serving as an advocate for customer needs. This involves resolving technical inquiries via phone and electronic means. As the primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Detailed Description
As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who con tact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). You must be able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.
Job Requirements
Duties and tasks are standard with some variation. Completes own role largely in dependently within defined policies and procedures. You are required to have one year prior working experience with Oracle products (or at least two years related experience without Oracle products) and are required to have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering /Math/Physics/Chemistry with a minimum 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).
Additional Details
An ideal candidate would have primary skills including an education in electronics and/or mechanical engineering. In addition, a strong understanding of storage SANs, operating systems, and tape storage and backup applications is desired.

Some other desired knowledge and experience areas include:

*tape libraries and tape drives from StorageTek/Sun, IBM, HP, Quantum, ADIC, etc.
*transport technologies such as fibre channel, scsi, escon, ficon, serial attached scsi (SAS).
*fibre channel HBAs and drivers.
*SAN switches and fc-scsi bridges/routers.
*operating systems (MVS, zOS, OS/400, Windows, HPUX, Linux, Solaris, etc)
*tape software applications including Symantec Netbackup and BackupExec, Tivoli TSM, EMC Enterprise Backup, HP Dataprotector, SAMQFS, etc.
*mainframe software including MF SW zOS, MVS,VM, HSC, EXLM,EXPR,VTCS familiarity.
*networking skills including in depth TCP/IP knowledge, switches, routers.
* virtual tape technologies such as Oracle's VTL, VSM, or other mainframe virtual tape ie IBM.

Needed soft skills include:
* Skills in troubleshooting, and problem resolution
* Good customer interaction and organizational skills
* Excellent verbal and written English Language communication skills.
有兴趣者请发送日英简历至:gang.shi@oracle.com
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发表于 2010-7-29 20:18:03 | 显示全部楼层
请问上面所提到的“客户服务”以及“技术支持”是指“日语语音技术支持”吗?
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 楼主| 发表于 2010-7-30 10:33:24 | 显示全部楼层
是日语的技术支持.需要以电话和邮件形式为客户提供问题的解决方案.因为我们的技术支持和客户服务,只要是针对ORACLE的产品,所以要求要有一定的专业支持.和一般的CALLCENTER不一样.
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 楼主| 发表于 2010-7-30 10:33:44 | 显示全部楼层
本帖最后由 yangyaqin1976 于 2010-9-3 17:18 编辑

追加再发布一个大连日语的职位.希望大家继续关注.
职位名称:技术支持工程师
工作地点:大连
主要工作内容:为日本ORACLE EBS产品的用户,提供售后技术支持服务
要求:2-3年软件开发或测试或软件技术支持等IT相关工作经验.日语精通,英语CET4以上或TOEIC600分.
工资:年薪可谈

Support Engineer_ Oracle Application Technology Group(ATG) (Japanese Speaking)
Support
Key Objective:
As a Support Engineer of Oracle Application Technology Group (ATG), act as the technical interface to customers and responsible for resolution of problems through research, collaboration or problem replication.

SPECIFIC RESPONSIBILITIES:
Required to understand, analyze, and resolve technical and system admin problems and scenarios in context of the complete e-business suite.
Develop & execute unit test cases to reproduce customer¡¯s issues
Interact effectively with second line support engineers (grids) to solve customer¡¯s service request
Phone call support for Japanese customers
Uses SR quality guidelines (eg ODM) when placing entries in SRs


RELEVANT EXPERIENCE and TRAINING:
BE/ME in Computer Science, Engineering
At least 2-3 years of relevant work experience in software development - design, implementation, testing.
Knowledge of SQL, PL/SQL and/or other programming languages
Knowledge of Oracle Database and application server (http, apache¡­)
Excellent problem solving and analytical skills
Excellent communication skills and flexibility for Japanese language, Japanese culture and customer¡¯s manner and way of thinking in Japan.
Ability to manage multiple priorities.
Ability to learn new things quickly,
Personal drive to succeed,
Highly adaptable to change,
Resourceful and pro-active
Ability to work with minimal supervision
Strong customer service ethic
Effective communication and interpersonal skills,
Team player
For English Language level, should be at least equal to or above level 4 of China CET (College English Test) or TOEIC score 600

Additional qualifications that would be considered a plus:
Good understanding of Oracle E-Business Suite Applications Technology and Architecture
Experience with Oracle E-business suite applications
Strong Development and Debugging skills in ORCLE EBS

有兴趣的朋友可以发送英日文简历至:gang.shi@oracle.com
我会第一时间内给您回复.谢谢!
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 楼主| 发表于 2010-8-2 08:29:19 | 显示全部楼层
本帖最后由 yangyaqin1976 于 2010-9-3 17:18 编辑

各位继续更新甲骨文中国最新招聘职位.此次招聘职位的工作地点是大连.欢迎对大连工作机会感兴趣的朋友应聘.
职位名称:EBS Product Support Engineer
招聘人数:2人
主要工作内容:为ORACLE EBS的产品用户提供售后技术支持服务.
要求:英语流利,5年以上ORACEL EBS产品相关开发或售前咨询,售后技术支持工作经验.
工资:年薪面议
工作地点:大连

Senior(Apps) Product Support Engineer/Senior Engineer (Dalian)

RESPONSIBILITIES:
1.Exercise strong technical expertise to provide prompt and highly effective Oracle Apps functional product support to Oracle customers;
2.Own and resolve customer escalations from start to end;
3.Constantly research, study, and keep in pace with Oracle Applications new features and other related technologies;
4.Effectively work and contribute independently as well as in a team environment;
5.Interact professionally and effectively with customers and internal partners;
6.Build and maintain strong relationships with team members and people of other functions and/or organizations.
7.Actively contribute to the formation and development of a healthy and highly productive team culture.
8.Work collaboratively with other engineers and mentor junior team members

Qualifications:
1.At least 5 years of Oracle EBS functional background, with focus on Manufacturing modules;
2.Good analytical skills and problem diagnostic experience, with the ability to consult customers on technical issues amongst technical and IT environmental ambiguity;
3.System admin skills in at least one of the following operating systems strongly desired: any flavor of UNIX/AIX, Linux, along with Windows.
4.Strong communication skills that allow concise and accurate expression of issues, solutions, and processes, and professional conversations with external customers and partners as well as internal employees in both speaking and writing;
5.Strong people skills to work effectively with customers and internal employees within and out of the organization;
6.Good English in both writing and speaking.
7.Independence in self learning, taking ownership of customer issues, and following Oracle support processes

EBS相关的技术支持和产品经理职位,现在在北京和大连都有招聘职位,其中有英文职位也有日语职位.欢迎大家来邮件咨询.
如果对此类职位有兴趣,请发送简历至:gang.shi@oracle.com
我会把更详细的职位信息提供给您.谢谢!
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