甲骨文(中国)软件系统有限公司 最新日语招聘职位

vera_qiu

有么有上海的职位呀？

yangyaqin1976

次发布一个非技术类职位,欢迎日语好并且希望在北京工作的朋友关注.
职位名称:日语技术支持分析师
招聘人数:9人
工作内容:为日本使用SUN产品的客户提供电话和邮件对应,进行问题分析,把问题转达给相应的技术部门.
要求:本科以上学历,日语流利.2年以上客户服务或技术支持类工作经验.有日本留学和工作背景者优先.
工作地点:北京
工资:年薪面谈
Technical Analyst - Support-Japanese Speaking
Support

--------------------------------------------------------------------------------
Department Description
The role of Customer Technical Analyst is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to customers in accordance with service standards.
The Global Customer Technical Analyst will establish relationships with other departments within Oracle to resolve problems and transfer knowledge to both internal and external customers.
Responsibility:
Responds to all incoming calls, from both external and internal customers
Handles assigned SRs, resolving SRs that are within HUB scope for resolution
Monitors work queues for exceptions, new SRs and transfers
Works with technical GRID engineers, managers and other internal resources to facilitate the resolution of customer issues
Responsibility:
Ensures that CAS tasks are handled during active shift
Uses Service Request(SR) quality guidelines when updating and managing SRs
Monitors specific queues for: unassigned, local language, route failures and exception SRs, routing or assigning as necessary
Responds quickly to customer requests for escalations by using documented escalation process
Encourages customer to use English versus local language for SR resolution
Encourages customer to use customer portal versus phone
Contributes to continuous process improvement initiatives
Reacts to system or process issues by contacting responsible technical contacts or reports problem to Global Customer manager
Participates in special activities such as Situation Management, Ask Support and Executive Escalations as directed
Contributes to process and system development and knowledge management
Personal Competencies:
Strong communication skills (verbal and written) Mandarin/Japanese/English
Adapts to change easily
Ability to manage multiple tasks
Aptitude for analytical problem solving
Solution oriented
Quality
Problem solving
Planning and organizing
Self-motivation
Interpersonal Competencies
Customer focus
Teamwork
Influencing and negotiating
Working globally

Desirable Competencies
Minimum of 2 years customer support experience in a technical environment
Strong understanding of customer service principles

有兴趣者请发送您的英日文简历至:gang.shi@oracle.com
我会在第一时间给您回复.谢谢!

yangyaqin1976

继续我的职位发布,本次是大连的工作机会,但是部门经理在日本,可以在日本和中国面试.欢迎目前在日本就职,但是想回大连工作的朋友应聘.
招聘职位:グローバルカスタマーサポートハブエンジニア
募集人数：若干
主な仕事内容：オラクル製品をご利用されている日本国内のお客様に向け、テクニカルサポート
求める経験およびスキル：本科卒以上、3年以上日本向けソフトウエア開発経験、およびITヘルスデスク、テクニカルサポート関連の業務経験。日本での勤務経験者が優先、日本での留学経験者が優先。
勤務地：大連
年収：面议
POSITION: Global Customer Support HUB engineer (Japanese Speaking)
DEPARTMENT: Global Customer Support HUB
LOCATIONalian, China
REPORTS TO: Director, GCS HUB, Japan
DIRECT REPORTS TO THIS ROLE: No

The role of Global Customer HUB engineer is to managel service requests, receive incoming calls for assistance, monitor specific queues, provide assistance to customers and provide proactive information to customer in accordance with service standards. Global Customer Hub works on non-product specific inquiries.
The Global Customer HUB engineer will establish relationships with other departments within Oracle to resolve problems and transfer knowledge to both internal and external customers.
•Handles assigned SRs, resolving SRs that are within HUB scope for resolution
•Responds to all incoming calls, from both external and internal customers
•Monitors work queues for exceptions, new SRs and transfers
•rovide proactive information to external customers
•Works with technical GRID engineers, managers and other internal resources to facilitate the resolution of customer issues
•Reports to a regional Global Customer HUB manager
Responsibilities
•Ensures that HUB tasks are handled during active shift
•Uses Desk Manual when updating and managing SRs
•Monitors specific queues for: unassigned, local language, route failures and exception SRs, routing or assigning as necessary
•Responds quickly to customer requests for escalations by using documented escalation process
•Encourages customers to use customer portal versus phone
•Contributes to continuous process improvement initiatives
•Reacts to system or process issues by contacting responsible technical contacts or reports problem to Global Customer HUB manager
•articipates in special activities such as Transformation and ISO Review as directed
•Contributes to process and system development and knowledge management

Personal Competencies
•Strong communication skills (verbal, written, listening and culture) – Japanese/English
•Adapts to change easily
•Ability to manage multiple tasks
•Aptitude for analytical problem solving
•Solution oriented
•Quality
•roblem solving
•lanning and organizing
•Self-motivation  
Interpersonal Competencies
•Customer focus
•Teamwork
•Influencing and negotiating
•Working globally
Desirable Competencies
•Minimum of 3 years customer support experience in a technical environment
•Strong understanding of customer service principles
•Support experience for Japanese customers

こちらの募集ポジションにご興味がある方、まず「グローバルカスタマーサポートハブエンジニア」の応募、明記した上でEメールで履歴書、職務経歴書および英文の履歴書をご送付してください。
Eメール：gang.shi@oracle.com

yangyaqin1976

再次发布一个经理级别职位,欢迎IT行业有回国想在北京发展的朋友关注啊!
职位名称:Hyperion 产品经理
工作内容:作为产品经理,负责产品现地化过程中的项目管理,与开发团队的协调沟通,日本客户的对应等.
要求:日语精通,英语流利.3年以上Hyperion项目的运营管理经验.
工作地点:北京
工资:年薪面议

Hyperion Product Manager (Japanese-speaking)
Product Development
•Beijing, China
________________________________________
DESCRIPTION:
This position focuses on Japan Hyperion add-on localization product, works closely with JSRC (Japan Solution Readiness Center) and India development team, response SR raised by customer and help developer fix bug / Enhancement quickly.
KEY OBJECTIVE:
1. Act as the Product Manager, to be responsible and accountable for providing in depth localization product knowledge and support to all related parties.
2. Design and validate Product localization requirement and solutions, including advanced product concepts, customer business relevance and future product direction.
3. Maintain expertise in the latest base product offerings, including latest technologies and industry trends and provide competitive strengths and weaknesses.
SPECIFIC RESPONSIBILITIES:
1. Follow up SR (Service Request) raised by customers.
2. Confirm and reproduce SR issue and file bug if it is a bug.
3. Work with development team to get bug fixed.
4. Implement regression test for bug / Enhancement according to test case.
5. Review and verify bug / Enhancement fixed by developer and deliver patch to customer.
6. Update or make product setup document and user guide in Japanese.
7. Participate in readiness document in Japanese.
RELEVANT EXPERIENCE and TRAINING:
1. BS or MS degree.
2. 3+ years of Hyperion implementation or solution experiences.
3. Familiar with in functionalities and business processes of Financial or Supply Chain Management on Oracle Hyperion.
4. Have the knowledge of localization product, be able to design and validate product localization requirements and solutions.
5. Japanese JLPT1 above, reading and written skill, be able to write business documents.
6. English CET-6 above, written and verbal skill.
7. Good communication and trouble shooting skill.
8. Highly motivated and good team player.
9. Product support experience is a big plus.
10. Project management experience is a plus.
11. Design or technical experience is a plus.

有兴趣者请发送您的日英文简历至:gang.shi@oracle.com

kitty3319

有没有甲骨文的上海办事处招人啊?

我有13年工作经验,8年上市日企,5年留日史,日语1级,会计师,制造业成本会计出身的.簿记1级,税理士(这个比较难相当于中国的中级会计师,在日本考)甲骨文不是做数据库的吗?他们好象也有SAP,SAP不是有财务操作的吗?不需要翻译和产品讲解吗?

yangyaqin1976

澄清一点.SAP和ORACLE是2家公司.而且在ERP领域是我们主要的竞争对手.ORACLE的产品有很多,其中数据库是最有名的.其他的我们还有中间件,管理软件和硬件产品.详细的信息您可以查阅我们公司的网站加以了解.http://www.oracle.com/cn/index.html
我们有自己的产品,所以我们不用SAP的.如果您对我们的非技术类职位感兴趣,请发送您的简历给我.我会帮您关注这类工作机会.

yangyaqin1976

有ORACLE EBS产品开发或ERP实施维护经验的朋友请注意了.这个职位需要EBS或ERP项目ONSITE,实施,保守等业务经验.英语差些无所谓,日语要非常流利.会有很多出差ONSITE机会.欢迎大家应聘.
工作职位:Senior Application QA Engineer
工作内容及要求:负责一部门EBS开发项目的QA工作,负责项目后期的ONSITE或保守业务.本科以上学历,计算机专业.有过3+年ORACLE EBS产品开发经验者最佳,如果没有有过3+年项目实施和ONSITE经验者可.
工作地点:北京
工资:年薪需面谈

(Senior) Application QA engineer
Product Development
•Beijing, China
________________________________________
KEY OBJECTIVE: :
Ensure the quality of Oracle Applications before release to Japan market
Help APAC customers solve complex business and technical issues, On-site work is required base on project needs.
Job Description:
1. Be the expert for the Applications products being worked on.
2. To run product testing process with Oracle global testing methodology. Execute tests manually or via automation testing tools. Work closely with Japan for Applications testing.
3. Ensure all serious bugs are addressed properly before release to the Market. Prepare/execute test scripts
4. To work with NLS team and Global development team to track and fix the bugs. Communicate effectively with development team, WPTG, Oracle AP countries on function and technical aspects of the project.
5. Execute Oracle Applications new feature testing and write User guide Documents in Japanese. Support Japanese Sales consultant
6. May join some Applications related development/support/solution work.
Required Skill Areas:
1. BS or MS in Computer, Business, Finance, Industry Engineering or Operations Research.
2. Functional expertise in EBS, Siebel or Hyperion is a must and any the following areas would be a big plus: Agile, OTM, Demantra, Peoplesoft
3. Above 3 years implementation experience is required. At least 2 entire implementation projects experience.
4. Above 2 years Testing experience is required. Experience on testing process, methodology
5. Technical knowledge of Oracle database, PL/SQL, Linux/Unix OS, development experience will be a big plus.
6. Good written and verbal communication skills in Japanese, Good in English.
7. Proven analytical and problem solving skills.
8. Travel is required.

有意向者请发送您的日文英文简历至:
gang.shi@oracle.com
我会在第一时间内与您联系.
谢谢!

yangyaqin1976

各位下记的职位是一个非技术类职位,只要您的日语足够好,并且愿意从事相关客户类工作.欢迎您与我联系.另外,因为这次成立的是一个24小时的技术支持中心.会有倒班的形式出现.但是不会每天都上夜班.毕竟日本与中国的时差是在一个小时,日本客户也不会有很多业务都需要在下半夜进行.

职位名称:Global Support Hub Analyst
此职位工作地点:北京上地软件园,为甲骨文公司正式员工.
要求:日语精通,有英文基础(CET4或能够口语沟通),
并且有过2-3年客户服务或营业相关经验者,对IT有兴趣者均可应聘.
有过日本留学经验和日本工作经验者优先!!!
工资:年薪面议
部门工作描述:
客户技术支持分析师负责所有客户电话以及邮件对应,为日本客户提供帮助,为客户的服务请求做出反馈. 监管客户提出的特殊问题,以标准的服务为客户提供帮助.全球客户技术支持分析师将与甲骨文内部的各个部门之间进行协调,帮助客户解决技术技术问题,把相关的专业技术知识提供给内部和外部的客户.

工作职责:
Handles assigned SRs, resolving SRs that are within HUB scope for resolution
Monitors work queues for exceptions, new SRs and transfers
Works with technical GRID engineers, managers and other internal resources to facilitate the resolution of customer issues

Responsibility:

Ensures that CAS tasks are handled during active shift
Uses Service Request(SR) quality guidelines when updating and managing SRs
Monitors specific queues for: unassigned, local language, route failures and exception SRs, routing or assigning as necessary
Responds quickly to customer requests for escalations by using documented escalation process
Encourages customer to use English versus local language for SR resolution
Encourages customer to use customer portal versus phone
Contributes to continuous process improvement initiatives
Reacts to system or process issues by contacting responsible technical contacts or reports problem to Global Customer manager
Participates in special activities such as Situation Management, Ask Support and Executive Escalations as directed
Contributes to process and system development and knowledge management

职位要求:
Strong communication skills (verbal and written) Mandarin/Japanese/English
Adapts to change easily
Ability to manage multiple tasks
Aptitude for analytical problem solving
Solution oriented
Quality
Problem solving
Planning and organizing
Self-motivation
Interpersonal Competencies
Customer focus
Teamwork
Influencing and negotiating
Working globally

Desirable Competencies
Minimum of 2 years customer support experience in a technical environment
Strong understanding of customer service principles

有兴趣者请发送日文和英文简历至:
gang.shi@oracle.com
我会在第一时间内给您回复.

Verve

这些都是ORACLE的正式员工吗
类似这样的职位,提交简历后,多久能得到回复.

yangyaqin1976

我所发布的职位,都是ORACLE的正式员工.提交简历通过后,HR会在一周之内和您通过电话沟通.介绍接下来的面试流程.如果您对某个职位感兴趣,想应聘的话,请发送您的简历至:gang.shi@oracle.com

yangyaqin1976

再次强调,我并非猎头公司的工作人员.发布中的职位均为甲骨文公司正在招聘的职位.还是希望大家能够继续关注!!!
追加发布一个甲骨文大连最新职位.这次是一个シニアエンジニアポジション。欢迎有ORACLE EBS经验的朋友应聘我们的职位.
职位名称:甲骨文EBS产品高级技术支持工程师(Oracle EBS Product Support Senior Engineer)
工作内容:为EBS产品的用户,提供售后技术支持
要求:学历不问,年龄不问.英语流利.5年以上甲骨文EBS产品相关的工作经验,特别是SCM和金融相关的项目经验者优先.如果有SAP领域相关项目经验者也可.
工作地点:大连
工资:面议
1.Exercise strong technical expertise to provide prompt and highly effective Oracle Apps functional product support to Oracle customers;
2.Own and resolve customer escalations from start to end;
3.Constantly research, study, and keep in pace with Oracle Applications new features and other related technologies;
4.Effectively work and contribute independently as well as in a team environment;
5.Interact professionally and effectively with customers and internal partners;
6.Build and maintain strong relationships with team members and people of other functions and/or organizations.
7.Actively contribute to the formation and development of a healthy and highly productive team culture.
8.Work collaboratively with other engineers and mentor junior team members
Qualifications:
1.At least 5 years of Oracle EBS functional background for Senior Engineer (2 years for Engineer), with focus on Financials or Manufacturing modules (Other similar product skills such as SAP will suffice);
2.At least 7 years in software industry for Senior Engineers (3 years for engineer);
3.Good analytical skills and problem diagnostic experience, with the ability to consult customers on technical issues amongst technical and IT environmental ambiguity;
4.System admin skills in at least one of the following operating systems strongly desired: any flavor of UNIX/AIX, Linux, along with Windows.
5.Strong communication skills that allow concise and accurate expression of issues, solutions, and processes, and professional conversations with external customers and partners as well as internal employees in both speaking and writing;
6.Strong people skills to work effectively with customers and internal employees within and out of the organization;
7.Good Chinese and English in both writing and speaking.
8.Independence in self learning, taking ownership of customer issues, and following Oracle support processes
9.Previous customer support experience a high plus.

EBS相关也有日语职位,如果日语好者,可以直接来邮件咨询.
日语职位的工作地点:大连,北京

如果对此职位感兴趣,请发送邮件时注明应聘EBS技术支持工程师职位,
发送您的日文或英文简历至:gang.shi@oracle.com

yangyaqin1976

Update一个日语研发类职位,如果有对日嵌入式开发背景的朋友,可以尝试应聘这个职位啊.
职位名称Senior) Software Developer C/C++Embedded Technology-japanese speaking
工作内容:面向日本通讯及电子行业,ORACLE嵌入式数据库研发
工作地点:北京
要求:本科以上学历,日语流利(一级水平),英语CET4,3年以上对日软件开发经验,2年C/C++语言的开发经验.有对日嵌入开发背景者优先.
KEY OBJECTIVE
As a (senior) member of the Embedded Technology team at the Oracle Asia R&D Center in Beijing, your primary responsibility is to support/develop/research Oracle embedded database products on various mobile and embedded devices (e.g. cell phones, vending machines, in-vehicle systems, etc). You also maintain the product by providing bug fix and enhancement


RESPONSIBILITIES
Support/Develop/Research Oracle embedded database product on various mobile/embedded devices, and do performance analysis/tuning
Collaborate with Oracle embedded database development team on integration testing, release of new ports, and platform-specific features
Enhancement and technical product readiness (documentation, usability, tools, etc)
Solution design, development and support of embedded business sales activities
Participate in technical presales activities and collaborate with strategic customers and partners

RELEVANT EXPERIENCE and TRAINING
Required Skills
Minimum 2 years of C/C++ Programming experience
Strong understanding of embedded OS and cross-compile environment, such as Android, Embedded Linux, Symbian, Window Mobile
Good knowledge of database, including SQL, ODBC, JDBC
Strong problem solving skills
Good spoken and written communicate in English
Strong interests in developing embedded softwares
Desired Skills
Embedded database experience is a plus
Shell/scripting programming experience
Working knowledge of Linux/Unix environment
Java programming experience

Experience Requirement:
3+ years professional software development experience with 2+ years in C/C++
BS or above in computer science or equivalent.

有兴趣的朋友可以发送简历至:
gang.shi@oracle.com

yangyaqin1976

オラクル中国の最新求人情報を掲載した以来、皆様のご注目を浴びながら、たくさんの方々よりお問い合わせ、ご応募を頂いており、誠にありがとうございました。それではオラクル中国はどんな会社であり、中国でどうのような事業を展開してあり、今後どうのように人材戦略で採用活動を行っていくのが、改めて皆様にご案内させていただきたいと思います。

オラクルは世界で最もcomplete、open、integratedなビジネスを展開しているグローバルIT企業であり、ソフトウェア、ハードウェア、システムの製品およびサービスともにご提供できるパイオニアカンパニーである。ソフトウェアの巨匠として1989年より中国市場への進出を果たしており。現在、オラクル中国は北京、上海、広州、成都、深圳など10都市で現地子会社、研究開発センター、代表オフィスを構えており、オラクル大連は中国国内に唯一なグローバルサポートセンターとして世界各国にオラクル製品をご利用されているお客様に向けアフターサービスを提供しております。

会社概要                                                               
会社名：Oracle(オラクル)
業種：IT企業        
設立：1977年(米国オラクル)        
代表者：ラリー・エリソン        
資本金：約146億USドル(2010年5月末現在グループ全体)        
従業員数：105,000名(2010年5月末現在グループ全体)        
事業所本社：アメリカ・サンフランシスコ               
URL：http://www.oracle.com/global/cn

なお、今回オラクル中国の現地法人である甲骨文(中国)軟件系統有限公司は8月28日に東京で行う第9回アジア人材就職・転職説明会に出展することになりました。当日、皆様からのご相談および応募など、受け付けております。

日本在住な皆様にセミナーおよび最新求人情報をご案内させていただきたいと思っています。
ご興味がある方は「東京セミナーの問い合わせ」と明記し、下記のメールアドレスにご連絡してください。
Email:
ling.sun@oracle.com
gang.shi@oracle.com

yangyaqin1976

甲骨文(中国)軟件系統有限公司募集要項
募集職種：①ソフトウェア製品サポートエンジニア(大連)②ハードウェア製品サポートエンジニア(北京)③ソフトウェア製品開発QAエンジニア(北京)                                                                                
仕事内容：①日本の顧客を対象としたソフトウェア・サポートに関わる諸業務。②日本の顧客を対象としたハードウェア・サポートに関わる諸業務。③Oracle日本語系アプリケージョン製品を対象にテストスクリプトの作成、実行及びオンサイトの保守作業。                                                                                
応募資格：（共通）日本語、英語のビジネスコミュニケーション能力　（日本語能力試験1級、CET 4級以上）のある方。　①と②：IT運用、サポート、開発等の経験があれば尚可。③アプリケージョン製品の開発、サポート、ソリューション提案等実施経験3年以上, 少なくとも2つプロジェクトの全体実施経験をお持ちの方。EBS、SiebelまたはHyperionのうちいずれか一つ以上の専門知識をお持ちの方、また、Agile、OTM、Demantra、Peoplesoft等の経験があれば尚可;テスト経験2年以上,テストプロセス、方法などの経験をお持ちの方歓迎。                                                               
その他：国籍不問の実力本位主義です。中国国籍以外の外国人は就労ビザ取得に問題のない方に限ります。
勤務地：職種①中国大連市 軟件園東路23号。職種②と③中国北京市海淀区中関村軟件園9号楼国際軟件大厦

連絡先                                                               
郵便番号：116023        
住所：大連軟件園東路23号大連軟件園国際信息服務中心2号楼五層502号A区
担当部署：人材開発事業部               
TEL：(+86).411-8465-6000/(+86)411－8465－6168        
FAX：(+86)411-8465－6499
Email：
中途採用：ling.sun@oracle.com/gang.shi@oracle.com
新卒採用：Patrick.lu@oracle.com
まずはメールにてご連絡ください        　

yangyaqin1976

一楼我发布的HUB 职位目前还在招聘.此职位无技术背景可.但是要求日语流利,最好有留学背景.如果有客户服务类工作经验更好.希望大家关注此职位.有兴趣者请与我联系.
gang.shi@oracle.com