甲骨文(中国)软件系统有限公司 最新日语招聘职位

sunny321

面试通过还是不通过  是否都会给回信通知

lmlmlm

我很关注

yangyaqin1976

北京SUN招聘项目,职位继续.Global Customer Support Analyst 的日语职位也在面试中.此职位是非技术类职位,如果您对此职位有兴趣,请发送您的日英文简历至:gang.shi@oracle.com
下面是职位JD,请大家参考.
Technical Analyst - Support-Japanese Speaking
Support

--------------------------------------------------------------------------------
Department Description
The role of Customer Technical Analyst is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to customers in accordance with service standards.
The Global Customer Technical Analyst will establish relationships with other departments within Oracle to resolve problems and transfer knowledge to both internal and external customers.


Responsibility:
Responds to all incoming calls, from both external and internal customers
Handles assigned SRs, resolving SRs that are within HUB scope for resolution
Monitors work queues for exceptions, new SRs and transfers
Works with technical GRID engineers, managers and other internal resources to facilitate the resolution of customer issues



Responsibility:
Ensures that CAS tasks are handled during active shift
Uses Service Request(SR) quality guidelines when updating and managing SRs
Monitors specific queues for: unassigned, local language, route failures and exception SRs, routing or assigning as necessary
Responds quickly to customer requests for escalations by using documented escalation process
Encourages customer to use English versus local language for SR resolution
Encourages customer to use customer portal versus phone
Contributes to continuous process improvement initiatives
Reacts to system or process issues by contacting responsible technical contacts or reports problem to Global Customer manager
Participates in special activities such as Situation Management, Ask Support and Executive Escalations as directed
Contributes to process and system development and knowledge management


Personal Competencies:
Strong communication skills (verbal and written) Mandarin/Japanese/English
Adapts to change easily
Ability to manage multiple tasks
Aptitude for analytical problem solving
Solution oriented
Quality
Problem solving
Planning and organizing
Self-motivation
Interpersonal Competencies
Customer focus
Teamwork
Influencing and negotiating
Working globally

Desirable Competencies
Minimum of 2 years customer support experience in a technical environment
Strong understanding of customer service principles

lmlmlm

我想进甲骨文

yangyaqin1976

甲骨文深圳最新日语招聘职位,有兴趣的朋友可以参考下面的JD.
应聘请发送您的日英文简历至:
gang.shi@oracle.com

POSITION TITLE:                       
iTech Sales Consulting Manager (Japanese Speaking)
DEPARTMENT: iTech, Shenzhen, China

REPORTING TO (TITLE ONLY):iTech Manager

POSITION EVALUATION DATE:Sept. 2010

POSITION SUMMARY
Briefly describe the position (ie. major purpose of the job, and the major purpose of the workforce reporting to the job)

•Identify opportunities for enhancement in the Oracle Japan business.
•Facilitate day-to-day activities within team, ensuring that processing takes place in a timely & professional manner.
•Direct team to meet given productivity goals and in providing quality customer service.
•Assist team members in resolving customer issues.
•Ensure effective open communication between the team and the other LOBs.
•Facilitate resourcing requirements, to cover new or high volume/workload periods/requirements.
•Ensure team's compliance with global practices and approved local regulation/legal requirements,.
•Reporting of team activities to management.
•Develop team members through organizing relevant training to improve effectiveness of the team.
•Facilitate team meetings; encourage ideas and input and guide team to achieve team objectives.  
       
POSITION REQUIREMENTS
Indicate the experience qualifications and competencies required  to perform this position effectively.
       
•EXPERIENCE
•Experience in technical support for Japan customers and partners.
•Demonstrated management experience for a minimum of 1 year in technical support organization.
•Proactive and highly customer-centric approach to business.
•A proven track record of carrying and exceeding sales quota.
•Understanding of business strategies and executive decision making processes.
•Strong communication skills, spoken, presentations, written documents, etc.
•Proven planning, problem solving and organizational skills.
•Native level of Japanese language written and verbal communication skills.
•Familiar with Japanese business habits and behaviors.
•Strong English language written and verbal communication skills.

•JAPANESE SKILLS REQUIRED
•Level 1 and above of Japanese Language Proficiency Test (JLPT) or 700 points above of J-TEST; Fluent speaking and writing of Japanese.

•Prefer
•Good knowledge on Oracle Database technology.
•Good understanding IT solution.

•Location
•Shenzhen China

yangyaqin1976

在追加一个深圳的职位,和上面的职位属于同一部门.请参考下面的JD.
有兴趣的朋友,请发送您的日英文简历至:
gang.shi@oracle.com
Position Description                         
POSITION TITLE:iTech Pre-Sales Consultant (Japanese Speaking)
DEPARTMENT:iTech, Shenzhen, China

POSITION SUMMARY
Briefly describe the position (ie. major purpose of the job, and the major purpose of the workforce reporting to the job)

•Support business development and transactional sales for Oracle Technology solutions by creating Proof of Concepts (POCs), demonstrations, scripts and presentations for use by Field Sales teams, the Industries Team and the Business Development Team, especially those in Japan.
•Architect and deploy technology initiatives that;
•encourage Oracle Technology presales support in the sales cycle,
•empower the Sales Reps,
•assist management by driving business development
•provide for enhanced reporting.
•Design and develop prototypes and working demonstrations using Oracle technology to support sales opportunities and business development initiatives
•Use technical development skills in support of business and sales initiatives in one or more of the following areas:
•Database design and programming, plus high availability (RAC)
•Business Intelligence solutions
•Fusion middle ware products mix
•Learn and maintain in depth knowledge of Oracle Technology, and transfer such knowledge to other Sales Consultants and Sales Reps, especially those in Oracle Japan.
•Design, build and deliver Sales Program materials such as training, eNewsletters, and iSeminar presentations and demonstrations.
       
POSITION REQUIREMENTS
Indicate the experience qualifications and competencies required  to perform this position effectively.
       
•EXPERIENCE
•In-depth knowledge of Database domain, OracleDB/Sqlserver/DB2/MySql etc.
•N-Tier web application development experience in J2EE required
•Application Server experience essential
•Experience in database programming (PL/SQL) and admin preferred
•Comprehensive knowledge of Oracle’s products highly valued
•Ability to work independently and with a team
•Ability to work to a deadline within loose project guidelines required
•Self motivated, desire to learn independently required
•Strong communication and training skills required
•Competitive product knowledge is highly regarded
•Fluency in Japanese -- essential
•A combination of strong Japanese and 2 or more years of related technical experience strongly preferred
•OCP certification will be plus

•JAPANESE SKILLS REQUIRED
•Level 2 and above of Japanese Language Proficiency Test (JLPT) or 600 points above of J-TEST; Fluent speaking and writing of Japanese.

lmlmlm

我是非技术的应届生

xvesong

回复 90# yangyaqin1976


   您好！呵呵，最近一直没有收到贵司北京的面试通知。请您多多关注我的简历，谢谢。（应聘非技术客户支持职位Customer Service Hub Engineer ）


发件人：zhangqian19831122<zhangqian19831122@126.com>;时　间：2010年9月5日 20:28 (星期日) 收件人：shigang19762000@hotmail.com;
shigang19762000@hotmail.com;附　件：2 个 (RESUME-zhangqian.doc 等...) 查看全部附件

lanyu19

深圳的这个职位还没有招满是么？

lanyu19

另烦请相告 深圳Jd的薪资待遇状况？

派派别吵

深圳职位还是不招应届毕业生吗

yangyaqin1976

请有兴趣的朋友一定先认真的阅读我们的JD,看看自己是否符合我们的应聘条件后再发简历.也欢迎您来邮件咨询!
关于我们北京SUN售后技术支持工程师招聘项目,大家可能在看过职位的JD后,还不是很清晰.我们这次招聘的是以服务器技术支持业务为主的一线和二线的工程师.二线工程师按照产品线分为X64,SPARC,TAPE,SaND的四个方向.有兴趣的朋友可以通过下记的网站了解下SUN的相关产品.
http://jp.sun.com/products/servers/
招聘人数:SPARC-10人,TAPE-5人,SaND-2人,X64-4人.
均为日语二线技术支持工程师职位.如果大家有兴趣,可以发送您的英日文简历至:
gang.shi@oracle.com
特此把几个职位的JD集中在次帖上,以方便大家阅读.JD上要求的条件也很多,但是只供给大家参考.并不等于所有的都是必要条件.如果您对自己能够应聘这个职位,还不是很有信心,欢迎来邮件咨询,我会给您做更加详细的说明.谢谢!

Technical Analyst 2-Support (Vertical : SPARC)-Japanese Speaking Support
Beijing, China Vertical : SPARC
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

RESPONSIBILITIES:
As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.?Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).?Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication. Accepts and validates incoming technical problems within response times. Assesses nature & severity of problem. Provides technical action plan to field, and set proper expectations. Implements technical action plan. Provides customer relief via work around or temporary fix. Inputs and edits accurate technical and other relevant information into case management tools, ensuring current status is recorded. Responds to technical aliases and other knowledge sharing forums. Should initiate and review formal and informal knowledge assets.

Job Requirements:
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Good analysis, troubleshooting and debugging skills. Escalation/Task handling and prioritizing. Teamwork and interpersonal communication. Good verbal and written communications skills. One year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.). Product/Systems and UNIX (Solaris) knowledge and expertise.
Language skills : Japanese/ English

Technical Analyst 2-Support (Vertical : Tape)-japanese speaking Support
Beijing, China Description
As a member of Oracle's tape support organization, your focus is to deliver post-sales/installation technical support to the Oracle customer base while serving as an advocate for customer needs. This involves resolving technical inquiries via phone and electronic means. As the primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Detailed Description
As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who con tact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). You must be able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.

Job Requirements
Duties and tasks are standard with some variation. Completes own role largely in dependently within defined policies and procedures. You are required to have one year prior working experience with Oracle products (or at least two years related experience without Oracle products) and are required to have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering /Math/Physics/Chemistry with a minimum 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).

Additional Details
An ideal candidate would have primary skills including an education in electronics and/or mechanical engineering. In addition, a strong understanding of storage SANs, operating systems, and tape storage and backup applications is desired.
Some other desired knowledge and experience areas include:
*tape libraries and tape drives from StorageTek/Sun, IBM, HP, Quantum, ADIC, etc.
*transport technologies such as fibre channel, scsi, escon, ficon, serial attached scsi (SAS).
*fibre channel HBAs and drivers.
*SAN switches and fc-scsi bridges/routers.
*operating systems (MVS, zOS, OS/400, Windows, HPUX, Linux, Solaris, etc)
*tape software applications including Symantec Netbackup and BackupExec, Tivoli TSM, EMC Enterprise Backup, HP Dataprotector, SAMQFS, etc.
*mainframe software including MF SW zOS, MVS,VM, HSC, EXLM,EXPR,VTCS familiarity.
*networking skills including in depth TCP/IP knowledge, switches, routers.
* virtual tape technologies such as Oracle's VTL, VSM, or other mainframe virtual tape ie IBM.
Needed soft skills include:
* Skills in troubleshooting, and problem resolution
* Good customer interaction and organizational skills
* Excellent verbal and written Japanese Language communication skills.

Global Customer Support HUB Analyst_SaND Support
Beijing, China
Vertical : SaND
As a member of the Solaris and Networking Team in Global Systems Support, your focus is to deliver post-sales Solaris and/or networking support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales technical customer inquiries via phone and electronic means, and providing proactive support via on line forums. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations.

As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of the Solaris operating system and associated technologies. In particular, you will:

* Provide post-sales Solaris and/or networking support to Oracle customers
* Display and maintain high level of professional behaviour at all times.
* Assist in ensuring Oracle Services meet Customer Satisfaction goals.
* Work shift patterns as required.
* Provide problem isolation and resolution.
* Create knowledge documentation as necessary to assist with possible future problem resolution.
* Act as an interface with Support, Sales and Professional Services organizations to ensure proper support delivery is available for customer needs.
* Ensure proper implementation of Corporate programs and processes.
* Work closely with all levels of customer and external engineers and management on the most complex problems.
* Perceived by customers to be the highest level of technical support Oracle Services has to offer
* Prioritize workload and advance technical problems where appropriate to the next level of expertise
* Effectively prioritize and manage personal list of outstanding customer queries.

Job Requirements:
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.
Qualifications:
* Graduate technical qualification or equivalent experience and professional certification
* One year working experience with Solaris or Linux
* Certification in Solaris Systems Administration, Solaris Network Administration or Linux (RedHat, SuSe) would be an advantage

yangyaqin1976

深圳最新职位,请有兴趣的朋友详细查阅JD,如果应聘,请发送日英文简历至:
gang.shi@oracle.com

Position Description                         
POSITION TITLE:iTech Sales Consulting Manager (Japanese Speaking)
DEPARTMENT:iTech, Shenzhen, China
REPORTING TO (TITLE ONLY)        :iTech Manager
POSITION EVALUATION DATE:Sept. 2010

POSITION SUMMARY
Briefly describe the position (ie. major purpose of the job, and the major purpose of the workforce reporting to the job)

•Identify opportunities for enhancement in the Oracle Japan business.
•Facilitate day-to-day activities within team, ensuring that processing takes place in a timely & professional manner.
•Direct team to meet given productivity goals and in providing quality customer service.
•Assist team members in resolving customer issues.
•Ensure effective open communication between the team and the other LOBs.
•Facilitate resourcing requirements, to cover new or high volume/workload periods/requirements.
•Ensure team's compliance with global practices and approved local regulation/legal requirements,.
•Reporting of team activities to management.
•Develop team members through organizing relevant training to improve effectiveness of the team.
•Facilitate team meetings; encourage ideas and input and guide team to achieve team objectives.  
       
POSITION REQUIREMENTS
Indicate the experience qualifications and competencies required  to perform this position effectively.
       
•EXPERIENCE
•Experience in technical support for Japan customers and partners.
•Demonstrated management experience for a minimum of 1 year in technical support organization.
•Proactive and highly customer-centric approach to business.
•A proven track record of carrying and exceeding sales quota.
•Understanding of business strategies and executive decision making processes.
•Strong communication skills, spoken, presentations, written documents, etc.
•Proven planning, problem solving and organizational skills.
•Native level of Japanese language written and verbal communication skills.
•Familiar with Japanese business habits and behaviors.
•Strong English language written and verbal communication skills.
       
       
•JAPANESE SKILLS REQUIRED
•Level 1 and above of Japanese Language Proficiency Test (JLPT) or 700 points above of J-TEST; Fluent speaking and writing of Japanese.

•Prefer
•Good knowledge on Oracle Database technology.
•Good understanding IT solution.

•Location
•Shenzhen China

yangyaqin1976

深圳最新职位,请有兴趣的朋友详细查阅JD,如果应聘,请发送日英文简历至:
gang.shi@oracle.com

Position Description                        
POSITION TITLE:iTech Pre-Sales Consultant (Japanese Speaking)
DEPARTMENT:iTech, Shenzhen, China
POSITION SUMMARY
Briefly describe the position (ie. major purpose of the job, and the major purpose of the workforce reporting to the job)

•Support business development and transactional sales for Oracle Technology solutions by creating Proof of Concepts (POCs), demonstrations, scripts and presentations for use by Field Sales teams, the Industries Team and the Business Development Team, especially those in Japan.
•Architect and deploy technology initiatives that;
•encourage Oracle Technology presales support in the sales cycle,
•empower the Sales Reps,
•assist management by driving business development
•provide for enhanced reporting.
•Design and develop prototypes and working demonstrations using Oracle technology to support sales opportunities and business development initiatives
•Use technical development skills in support of business and sales initiatives in one or more of the following areas:
•Database design and programming, plus high availability (RAC)
•Business Intelligence solutions
•Fusion middle ware products mix
•Learn and maintain in depth knowledge of Oracle Technology, and transfer such knowledge to other Sales Consultants and Sales Reps, especially those in Oracle Japan.
•Design, build and deliver Sales Program materials such as training, eNewsletters, and iSeminar presentations and demonstrations.
        
POSITION REQUIREMENTS
Indicate the experience qualifications and competencies required  to perform this position effectively.
        
•EXPERIENCE
•In-depth knowledge of Database domain, OracleDB/Sqlserver/DB2/MySql etc.
•N-Tier web application development experience in J2EE required
•Application Server experience essential
•Experience in database programming (PL/SQL) and admin preferred
•Comprehensive knowledge of Oracle’s products highly valued
•Ability to work independently and with a team
•Ability to work to a deadline within loose project guidelines required
•Self motivated, desire to learn independently required
•Strong communication and training skills required
•Competitive product knowledge is highly regarded
•Fluency in Japanese -- essential
•A combination of strong Japanese and 2 or more years of related technical experience strongly preferred
•OCP certification will be plus
        
        
•JAPANESE SKILLS REQUIRED
•Level 2 and above of Japanese Language Proficiency Test (JLPT) or 600 points above of J-TEST; Fluent speaking and writing of Japanese.

穿越时空

北京SUN招聘项目,职位继续.Global Customer Support Analyst 的日语职位 没有拿下来这个项目。。。残念。。。白面试了 整个team都不会再北京了反正 不过还是很感谢HR能够及时通知，希望以后有机会吧！