天津世界著名500强公司英语，日语helpdesk职位，待遇优厚

iamdd05

Hi，大家好。我叫Yufy，是一名职业猎头。
发一些职位上的信息吧，职位信息为天津世界著名500强公司急聘IT helpdesk职位
如果坛子上的TX感兴趣可以和我联系，我会尽我所能解答问题

几个关键词强调一下吧，英文的职位描述，怕学日语的人看着费劲。

天津 口语要求十分流利 最好有点IT的背景

iamdd05

Customer Support Analyst --- Japanese Speaking

Responsibilities
•    Provide customer service and IT support over all means of communication to users in Asia Pacific
•    Resolve issues and handle requests reported
•    Perform escalation and workflow procedures

Requirements
•    Required languages: Japanese, English (written and spoken)
•    Required skills: Windows Operating System, basic networking, hardware and software knowledge.
•    Preferable experience: 2 years experience in a Helpdesk/Call Center environment
•    Preferable skills: Lotus Notes, SAPGUI, remote resolutions tools such as Net meeting
•    Good communication and interpersonal skills
•    Proactive and a team player

Other Requirements
•    Candidate must possess at least a Diploma in Computer Science/Information Technology or equivalent
•    Preferably 1 year of experience in Customer Service environment.
•    Working knowledge in Windows Operating Systems and On the Shelf Application would be an advantage
•    Working knowledge in PC hardware
•    Good phone communication and interpersonal skills
•    Applicants will be based in [Tianjin空港]
•    Able to start work on short notice


Customer Support Analyst ---English speaking helpdesk

•        Communicate customer requirements clearly and interface with other levels of support (if required)
•        Resolve issues and handle reported requests
•        Perform escalation and workflow procedures
Requirements:
•        At least Diploma in Computer Science/Information Technology or equivalent.
•        Required skill(s): Microsoft Window OS, Basic Networking, PC Wireless Connectivity, Lotus Notes, Window XP, Microsoft Outlook 2003 and Remote Access troubleshooting knowledge.
•        Certification in GCE O Level 1119 and TOEFL will be an added advantage
•        Preferably with 1 year of experience in a Customer Service environment
•        Good command of spoken and written English
•        Excellent communication and interpersonal skills

iamdd05

至于薪资方面 大概4k~7K左右 全年13薪

联系方式
MSN: zhaodan6184431@hotmail.com
E-mail dan.zhao@brecruit.com

dxgp03d

又是HELPDESK,我做了一年就转行了,发展不怎样,就钱还行

aizumi

英语太烂一直没搞懂什么叫HELPDESK 是客服吗?经常看到有招这个职位的赫赫

iamdd05

其实挺锻炼语言的。钱确实也不少。呵呵。

iamdd05

HELPDESK确实是客服。是技术支持的一种。
这个职位比较热门，呵呵。