甲骨文(中国)软件系统有限公司 最新日语招聘职位

yangyaqin1976

各位,大连非技术类职位！！！10/11发布！！！甲骨文大连最新招聘职位.欢迎各位关注,并应聘！！！
有感兴趣的朋友请发送您的英日文简历至：gang.shi@oracle.com
本职位招聘人数：7人，本周开始面试．招聘将于本月底结束．欢迎大家多多应聘啊！

主要工作内容:1．为Oracle SUN JAPAN营业担当处理并解答产品配置及价格的需求和问题。2．帮助并指导合作伙伴公司营业人员根据Oracle公司合同流程制定和准备产品清单和客户用报价单。3．通过公司系统，根据客户需求和本公司技术人员的方案准备产品配置清单。4．为客户和销售部门提供公司的官方报价单。5．协调内部支持部门，为销售部门提供服务。并解答销售部门对单个产品和技术方案的价格咨询。
详细要求及工作内容请参考下记的职位JD：
SUPPORT SERVICE RENEWALS Specialist
Oracle - Global Renewals Service Centre is the largest support group in Oracle Romania Organization and manages Oracle support contract renewals for all 4 global regions: Asia, Europe, North America and Latin America.
GRSC is now looking to expand its local team in Bucharest and is looking for Service Renewals Specialists to handle the renewals or Oracle-SUN Support Service renewals for existing small to mid-size customers in Europe, Middle East and Africa or North America and Canada.
RESPONSIBILITIES:
The Support Service Renewals Specialist will be responsible for ensuring the successful renewal of SUN Service Contracts for existing small/medium-sized customers and handling any resulting queries that the customers may have about their contracts.
•Correctly identifies customer requirements and needs for support services, including contractual terms and conditions, support service offers and products
•Accountable for timely service renewals for small to medium-sized customers in assigned territory
•Educates customers on e-business practices and any associated contractual implications
•Ensures customer awareness and understanding of the applicable elements of the Support portfolio
•Responsible for meeting productivity requirements on outbound calls for renewals
•Manages exceptions for customers with issues that may delay or inhibit renewals
•Identifies and transfers leads to Partner’s Sales Channel for upsell opportunities
•Accurately forecasts business targets and opportunities in territory
•romptly handles and solves customer objections and complaints
•repares correct sales orders and quotes
•Responsible to correct any support service contract data issues
QUALIFICATIONS:
•Good communication and persuasive skills, both written and verbal in English and another language　Japanese
•roven experience of IT-Hardware support services and components
•Good customer skills
•roven influencing and negotiation skills  
•Strong objection handling abilities
•Good numeracy and attention to detail
•Ability to effectively manage multiple tasks and priorities
•Ability to adapt and acquire new skills quickly
•Experience of using computer systems
•Ability to work in a high pressured, fast moving and challenging environment

EXPERIENCE:
The successful candidate will have at least 2-6 years of experience in sales and customer relationship, preferably in IT Hardware. A sound understanding of the region, customer behavior and a keen interest in developing this knowledge would be a plus. The position will require working flexibly and openly with a wide range of team-members.

BEHAVIOURS:
•erformance Motivation, Goal oriented.
•Tenacity, Energy, Initiative
•Active Listening, Impact, Persuasiveness,
•roblem Analysis, Numerical Analysis, Creativity, Judgment
•Flexible/Adaptable

We offer you intensive training, an attractive remuneration package as well as the opportunity to work in a highly professional international environment where you will have the chance to learn new things every day and to develop a successful career.

yangyaqin1976

另外，请版主核实！我既非猎头公司，也非骗子公司！是甲骨文公司的HR！只是想借助咖啡的这个平台，让更多会日语并在找工作的朋友，了解到我们的招聘信息。我们前期的招聘职位中，也有很多朋友是通过此网站我的帖子了解到甲骨文的日语招聘职位并成功的加入了甲骨文。全英文的JD，是我们公司的招聘规定。因为我们所有的职位都需要一定的英文能力。在此基础之上才是日语。也希望大家能够理解.我想知道之前我们的贴子为什么被锁定了？还请版主告诉我原因！

linlin730

回复 2# yangyaqin1976


1. 我可以证明楼主不是骗子，是个nice的人。（力挺！）

2. 守得云开见月明，我要应聘那~ 我的简历，你有的。。。

3. 楼主表生气，我猜版主是因为你之前的那个楼盖得太高了，所以。。。

Amico

楼主加油，前排插入~

xiaogong_2005

为什么一定要男的？女的不要吗？

y9113692

之前的帖子为什么不见了？
有人怀疑楼主什么吗？
如果怀疑我可以作证。。
我就是通过楼主介绍，面试，最后得到oracle offer的。

linlin730

回复 6# y9113692


    羡慕你

linlin730

回复 5# xiaogong_2005


    同质疑

y9113692

回复 7# linlin730


    哪里哪里。。都有机会。。机会没来时。。好好磨练。。机会到来时。。好好抓住。。加油。。！

linlin730

回复 9# y9113692


    楼主失踪了，叫我如何是好。。。

yangyaqin1976

谢谢各位的职位,继续我的工作!甲骨文大连职位继续!请大家关注!
ORACLE大连日语职位.此职位是技术支持类职位,只招聘一人,有兴趣朋友尽快啊!
请直接发送日英文简历至:gang.shi@oracle.com
请一定参考下记的JD内容.看看是否符合我们的应聘条件!!!如果有问题,请直接发送邮件给我咨询.
Job Title         
Technical Analyst -Support  
Organization Name         
Support - CRM On Demand Delivery  
Department Description
Oracle CRM On Demand SUPPORT ENGINEER
JOB DESCRIPTION:
Oracle Technical Support is dedicated to assisting our customers and partners in resolving problems experienced during implementation, administration and maintaining the Oracle CRM On Demand applications. It is a Traditional Software-as-a-Service (SaaS) deployment managed by Oracle at its world class Austin Data Center hosting facility. Oracle CRM On Demand application and products are mission critical tools for our customers. The support personnel contribute to continuous product and service improvement by identifying complex issues, performing product and documentation reviews, taking initiative for process improvement and internal systems design.

This role is available within the Oracle CRM On Demand Product Support group. This group handles issues and provides support across a wide range of the functionality, covering for example general user functionality that manage customer sales, customer services and marketing information, vertical industry functionality, Email Marketing, Workflow, Assignment Manager, Analytics Reports and Integration using Web Services.

RESPONSIBILITIES:
• To manage and resolve Service Requests logged by customers on Oracle CRM On Demand products and contribute to proactive support activities according to product support strategy and model;
• Working towards, adopting and contributing to new processes and tools (Oracle Web Conferencing, diagnostic methodology, system tools, etc);
• Contributing to Knowledge Management content creation and maintenance;
• Participating in Root Cause/Corrective Action activities defined within the product area in order to further enhance the customer experience and improve the Oracle product;
• Maintain an up-to-date and in-depth knowledge of new products released in the market for the given product area.

QUALIFICATIONS:
• The ideal candidate should have a degree in Computer Science or an equivalent degree;
• Ideally minimum of 4 years experience working within the IT industry, with a proven understanding of applications at a functional and technical level (preferably Siebel CRM)
•rior applicable support experience in a technical support environment
•Demonstrated analysis, problem solving and troubleshooting expertise
•Candidates must have technical competence including general understanding of IT and enterprise software, specifically (“on-demand”, SaaS), networking, hardware, and implementations
•Ability to multi-task and perform effectively under pressure
•Comfortable interacting with all levels of management and roles within the client organization
•Ability to effectively prioritize and escalate customer issues as required
•Excellent communication and presentation skills to effectively explain a solution to a customer's problems
•Detailed, organized and results oriented
•Enthusiasm, strong work ethic and a positive attitude
•Ability to learn and assimilate technical information quickly
•Ability to manage to service levels and conduct regularly scheduled customer meetings
•Experience in transferring knowledge to others (coaching & mentoring), sharing information.
•Working knowledge of enterprise integrations including batch interfaces and Web Services. Experience with XML, HTTP and HTTPS
•Siebel Analytics or OBIEE experience. Familiar with SQL for querying data sources, gathering information, and analysis
•Experience using network troubleshooting tools such as ping, traceroute and nslookup.

Brief Posting Description         
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
               
Detailed Description         
As a Sr. Support Engineer, you will be the technical interface to customers for resolution of problems related to Oracle CRM On Demand application, recommended best practices and use of the products. Have an understanding of all Oracle products in their competencies and in-depth knowledge. Also, you should be highly experienced in multi tasking and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
               
Job Requirements         
Job duties are varied and complex utilizing independent judgment. May have project lead role. Preferred Qualifications: 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Degree with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)

yangyaqin1976

SUPPORT SERVICE RENEWALS Specialist日语职位招聘人数增加为8人. ,工作地点:大连.为大家简单介绍下这个TEAM是在做什么.我们这个TEAM主要是为ORACLE SUN JAPAN的营业担当及合作伙伴企业提供业务支持.为在日本ORACLE SUN的合作伙伴企业及购买SUN的产品用户提供合同更新,报价,订单流程处理,解答客户疑问等.工作语言日语.需要一定的英文基础.CET4或TOEIC600.如果您有过3年以上客户服务,订单管理,营业,营业助理等工作经验,欢迎您应聘我们的这个职位啊.
请参考我职位的JD,有兴趣的朋友请一定发送您的英日文简历至:
gang.shi@oracle.com

y9113692

今天收到offer信。。。。爽啊。。

桑枫

回复 12# yangyaqin1976


    可惜是在大连。如果在北京的话考虑一下了。哈哈哈。
不过这些职位可以异地面试么？

yangyaqin1976

甲骨文非技术类日语职位.招聘人数:3人.工作地点:北京.
请有兴趣的朋友详细查看JD.
应聘请发送您的日英文简历至:gang.shi@oracle.com
Group: Oracle Partner Business Center(OPBC)
LOB: Global Alliances & Channels
Roleartner Business Consultant-Japanese Speaking
Description:  Primarily an Individual Contributor role, reports to Centre manager. The role requires the ability to interact with customers (Partner / Prospect / Internal) to meet their needs and achieve high quality service standards. They should possess and develop excellent communication and telephone skills, quick, accurate data lookup and entry and the ability to handle several requests and tasks at one time.

Required proficiency in Japanese. Good spoken skills in English is required.

•Receive customer (Partner/Prospect/Internal) inquiries via phone & email
•Communicate effectively with partners via telephone and e-mail
•Ensure and assist partners in joining / renewing their OPN agreement, Contracts, etc. on time.
•Assist partners in upgrading their OPN membership level, drive certified partner renewal numbers
•Resolve escalated issues
•Advocate for needs of internal and external customers
•Working closely with the Manager to understand agendas, planning outcomes and ensuring next steps are assigned.
•Organizing the group, securing resources and clearing organizational boundaries
•rimary responsibility for liaising with in-country PDM & CSM orgs and ensuring harmonious relationship
•Ability to apply various tools for group problem-solving and team development
•Commitment to team growth/ability to create and foster a collaborative environment
•Accurate reporting. Log all interactions accurately
•Customer relationship (account management) by proactively being in touch through Outbound calls - to build strong relationships with Partners and other business affiliates (VADs, etc.)
•Build positive rapport with partners and co-workers. Work with the team to achieve results